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Messaging for all businesses – Small, Medium and Enterprise

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

Blossom

Perfect for small teams

₹999

/agent/month, billed annually
₹1,399
/agent, billed monthly
Unlimited contacts
100K MUV per agent

  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
  • User Segmentation
  • Business Hours (Global)
  • Offline experience
  • Basic Dashboard
  • FAQs
  • Conversations Overview Report
  • Facebook Messenger
  • Files
  • Freshsales integration
  • Freshmarketer integration
  • Marketplace (App Store)

Garden

Ideal for growing teams

₹1,999

/agent/month. billed annually
₹2,799
/agent, billed monthly
Unlimited Contacts
200K MUV per agent

  • Team Inbox Lite
  • Auto-resolve
  • Team Performance Report
  • CSAT Survey
  • CSAT Report
  • WhatsApp Business

Estate

Best value for large teams

₹3,299

/agent/month, billed annually
₹4,299
/agent, billed monthly
Unlimited Contacts
300K MUV per agent

  • IntelliAssign
  • Business Hours(by Groups)
  • Co-Browsing
  • Live Translate
  • Advanced Dashboard
  • Advanced Automations
  • Agent Availability Report
  • Multilingual Support
  • Apple Business Chat
  • Roles and Permissions

Forest

Made for enterprises

₹4,999

/agent/month. billed annually
₹7,199
/agent, billed monthly
Unlimited Contacts
400K MUV per agent

  • Chatbots
  • Chatbot Analytics
  • Allowed IPs
  • Allowed Domains
  • User Authentication(JWT)
  • Includes 5000 Freddy sessions/month

Leverage Freshdesk and Freshcaller features with Freshchat

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

Sprout

For getting started

Free

100 agents
Unlimited contacts
10K MUV per account

  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Freshdesk integration

WowSender Add ons

Add-On

Acquisition & Engagement

Acquire and engage customers using proactive campaigns, announcements, automated meeting scheduling and more

icn

Add-On

Freddy Self-Service

Automate resolution of issues using highly-customizable chatbots and superior API connectors from Freddy AI

icn

Add-On

WhatsApp Business

Leverage the power of WhatsApp. Bring all messages from WhatsApp to one Inbox to support and notify your customers.

icn

Acquisition & Engagement

₹1399

flat fee/month

Available from Blossom plan

  • Triggered Messages (unlimited)
  • E-mail Campaigns
  • Meetings
  • Clearbit Reveal
  • Targeted Messages (unlimited)
  • Full Contact Integration

Start Trail

Freddy Self-Service

₹7200 for 1000

Freddy sessions/month

Available from Blossom plan

  • Chatbot builder
  • Multilingual bots
  • Bot activities
  • WhatsApp integration
  • Intent detection
  • Custom CSS & JS
  • Agent handover
  • Messenger integration
  • API connectors
  • Custom parameters
  • Rich media interactions
  • Analytics

Start Trail

WhatsApp Business

₹2799

flat fee/number/month. Free on Annual plans for first number

Available from Blossom plan

  • Triggered Messages (unlimited)
  • E-mail Campaigns
  • Meetings
  • Clearbit Reveal
  • Targeted Messages (unlimited)
  • Full Contact Integration

Start Trail